Getting Paid

FAQ

Getting Paid

How does Escrow work?

In Zunuzi.com Escrow is Safe and Secure. The credits that student purchases ($1 = 1 credit) will show in his/her…

In Zunuzi.com Escrow is Safe and Secure. The credits that student purchases ($1 = 1 credit) will show in his/her Total Balance to be used to book tutoring sessions.

After the student finds-books-pays for the sessions, we inform the tutor that payment is confirmed and secured. The Credits for those lessons are deducted from the student’s Available Balance, but it is not deducted from the Total Balance until the session has been completed. They are kept in Escrow Balance. Once the tutoring session is complete the escrow (credits/points) is transferred to the tutor’s account. 

The points/credits are kept in Escrow. 

Students have recourse that ensures they get the tutoring sessions and tutors have protection to ensure they receive payment for their efforts. A tutor can with absolute confidence start tutoring.

Students are protected knowing their credits are securely held in Escrow and will only be released to the tutor when online tutoring is delivered.

Zunuzi Escrow helps and protects students’ and tutors’ credits/points (money) safely and securely. 

The credits will go back to the student’s Total Balance if the teacher or student cancels the session. (please see ‘How and when I can Cancel the sessions’, ‘Refund policy’).

Posted 1 year agoby admin

How do you set your hourly rate?

You as a tutor are free to set your hourly rates ($ per hour). There are three ways to teach:…

You as a tutor are free to set your hourly rates ($ per hour). There are three ways to teach:

  • 1-on-1: one-on-one between tutor and one student.
  • Classroom: tutor teaches a classroom.
  • 1-to-4: one-to-four; tutor teaches between one to four students.

For each teaching method, you can set your hourly rates for different packages (1-10 hrs, 11-20 hrs, 21-30 hrs, etc.)

For example, if a student books 5 hrs with you the hourly rate falls under the 1hr-10hrs package if a student books 12 hours the hourly rate falls under the 11hrs-20hrs package.

For questions on commission in Zunuzi.com please see here.

 

Posted 1 year agoby admin

What are the commission rates on Zunuzi.com?

Zunuzi charges between 13%-16% on transactions between teachers and students. We use on-site Zunuzi Credits/Points, this figure is rounded up…

Zunuzi charges between 13%-16% on transactions between teachers and students. We use on-site Zunuzi Credits/Points, this figure is rounded up (there are no partial credits). This fee is charged when a lesson is confirmed by the student and we transfer the Credits/Points to the teacher. The commission is based on the following table.

Posted 1 year agoby admin

What is the difference between Total Balance, Available Balance and Escrow Balance?

Total Balance The total balance is the total amount of credits you own. Available Balance Total credits/points that a tutor…

Total Balance

The total balance is the total amount of credits you own.

 

Available Balance

Total credits/points that a tutor can withdraw and cash out his/her earnings.

 

Escrow Balance 

After the student finds-books-pays for the sessions, we inform the tutor that payment is confirmed and secured. These points/credits are shown in the tutor’s Escrow Balance; these points are not deducted from the ‘Total Balance’ until the session has been completed.  

 

Tutors can with absolute confidence start tutoring and have the protection to ensure they receive payment for their efforts.

Students have recourse that ensures they get the tutoring sessions and if they cancel or reschedule their session the Credits/Points are safe and not lost. Students are protected knowing their credits are securely held in Escrow and will only be released to the tutor when online tutoring is delivered.

Once the tutoring session is complete, escrow (credits/points) is transferred to the tutor's account.

Posted 1 year agoby admin

How do you request an early payment?

From the 5th to the end of each month tutors could go to their My Finance page for Early Withdrawal…

From the 5th to the end of each month tutors could go to their My Finance page for Early Withdrawal Request

In ‘My Finance’ page press on “Early Withdraw Money”

There is a $20 fee for every payment request.  It takes 4-5 working days to process.

If the tutor makes a mistake and provides wrong information and the payment process fails (getting error msg from the tutor's preferred payment method), Zunuzi will not return the $20 process fee.

The minimum withdrawal amount is $30 USD (in credits/points).

Processing fees are charged by the third-party payment processing companies (Paypal, Stripe, TransferWise) of your choice.  

Zunuzi does not take out any commission or fee when you cash out your Credits/Points into money. Depending on your choice of Payment Gateway (to receive your money), currency exchange rate, your personal bank, the country or the currency of their card etc. your payment gateway will charge you different fees. These fees are not known to us and are not included in our calculation when we send the money. Please check with your preferred Payment Gateway to see how much their fee is (Paypal, TranserWise or Stripe).

Posted 1 year agoby admin

When do you get paid? How do you get paid?

To withdraw your Credits and cash out your earnings, you need to request a withdrawal between the 1st and 4th…

To withdraw your Credits and cash out your earnings, you need to request a withdrawal between the 1st and 4th of each month.

Between the 1st and 4th of each month go to your ‘My Finance’ page and press ‘Withdraw Money’. 

The minimum withdrawal amount is $30 CAD (in credits).

Zunuzi.com does not take out any commission or fee when you cash out your Credits into money. Depending on your choice of Payment Gateway (to receive your money), currency exchange rate, your personal bank, etc. your payment gateway will charge you different fees. These fees are not known to us and are not included in our calculation when we send the money. Please check with your preferred Payment Gateway to see how much their fee is (Paypal, TranserWise or Stripe).

Posted 1 year agoby admin